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Join the RBJ Team
This is Kingdom Business
How to Get Started with RBJ
If you are interested in working with RBJ, fill out an application for your position. City Captain applications are submitted on behalf of the pastoral council — the council as a whole is the applicant. All other positions are individual. Upon successful completion of training and the interview process, a contract will be issued.
Start Your ApplicationFill Out an Application
Select the position that fits your goals and complete the RBJ application. Your application timestamp is recorded the moment you submit — this is the date and time that establishes your place in line for your territory.
Complete 3-Session Training
Every applicant — regardless of position — must complete a mandatory 3-session training program before a contract is issued. Training is part of the interview process. RBJ uses this period to learn about the applicant, their plans, and their commitment level. For City Captain applications, the pastoral council completes training together in one structured meeting — all three sessions can be conducted in a single sitting. Failure to complete training or meet RBJ's standards may result in refusal of partnership.
Interview with an Onboarding Specialist
A member of our onboarding team will reach out to schedule an interview. For City Captain applications, this interview is conducted with the pastoral council's designated representative. The council's territory is held during this process — no other applicant can claim that city while the application is active and in good standing.
Receive & Sign Your Contract
Upon successful completion of training and the interview, the official position contract will be issued for review and signature. City Captain contracts are issued to the pastoral council as the contracting entity. All contracts are position-specific and include the territory, investment terms, revenue rights, and the recorded application date.
Mandatory for All Positions
3-Session Training Is Required Before Any Contract Is Issued
Every person who applies to join RBJ — at any level, investment or leadership — must complete a mandatory 3-session training program. This is not optional and cannot be waived. Training begins after the application is accepted and runs concurrently with the interview process. For City Captain applications, the pastoral council completes all three sessions together — this can be done in one structured council meeting. The three sessions exist to give both parties — RBJ and the applicant — the time and information needed to make a sound decision about this mutual enterprise.
Session 1 — RBJ Overview & Territory Orientation
Introduction to the RBJ business model, City Captain structure, territory boundaries, and service offerings. Covers rollback and bin-washing operations, pricing, and customer acquisition basics. For pastoral councils, this session is conducted with the full council present.
Session 2 — Field Operations & Sales Standards
Hands-on review of field rep duties, route management, equipment handling, and door-to-door canvassing protocol. Sales scripts, objection handling, and HOA presentation strategy are covered in full. Pastoral councils review how their serving City Captain will oversee these operations.
Session 3 — Compliance, Contracts & Final Evaluation
Review of RBJ standards, territory agreement terms, revenue structure, and compliance requirements. Final evaluation by the onboarding specialist. For City Captain applications, the council representative is evaluated on behalf of the full council. RBJ reserves the right to refuse partnership to any applicant who does not meet our standards.
Territory Held During Training
The application timestamp and territory hold remain active throughout the training period. No one can claim the territory while the applicant is actively engaged in training and in good standing. For City Captain applications, the hold covers the entire council's city.
$1 Non-Refundable Verification Fee
Upon successful completion of training, all investment applicants are required to submit a non-refundable $1.00 fee from the same account from which the full investment will be received. This step is required before any contract is issued. Its sole purpose is to confirm that all funding channels are operational and that the designated account is active and accessible. This fee is not a deposit — it is a verification step and is non-refundable under all circumstances.
No contract will be issued and no investment will be accepted until training is successfully completed and the $1 verification fee has been received from the designated funding account. All three sessions must be completed — pastoral councils may complete all sessions in a single meeting.
Partnership Terms & Conditions
Important Legal Terms — Required Reading for All Applicants
Definition of "Territory"
The use of the word "territory" throughout RBJ's materials, agreements, and communications refers exclusively to RBJ's commitment to honor defined geographic boundaries by not assigning the same territory to any other applicant or partner. It does not imply, suggest, or confer any ownership of, access to, or rights over any land, real property, or physical space within those boundaries. Territory rights are operational designations only.
Dispute Resolution — Internal First
Any dispute over territories, boundaries, or positions between partners within the RBJ company structure must be brought to RBJ first before any legal action is initiated. RBJ will make a good-faith effort to find an acceptable resolution. If RBJ is unable to resolve the dispute to the satisfaction of the parties involved, RBJ will initiate and lead the resolution procedures as a company.
Arbitration Requirement
In any dispute that involves RBJ's own company processes or protocols — including but not limited to territory assignments, contract terms, revenue structures, or operational decisions — RBJ requires binding arbitration as the exclusive means of settlement. Litigation in any court is expressly waived for such disputes. Agreement to arbitration is a non-negotiable condition of partnership at any level within RBJ.
Acknowledgment Required
By submitting an application and proceeding through the onboarding process, each applicant — individual or pastoral council — acknowledges and agrees to all terms stated on this page — including the territory definition, the internal dispute resolution requirement, and the mandatory arbitration clause. These terms are binding from the moment of application submission.
Jurisdictional Record
Your Application Date Is Your Legal Timestamp
The moment you submit your application, RBJ records your exact date and time. This timestamp is jurisdictionally significant — it establishes your priority claim to your requested territory and your position in the hierarchy relative to anyone who applies after you.
Timestamp Recorded on Submission
Your application date and time are logged the instant you submit. This is the record that determines your seniority over any applicant who submits after you for the same territory or position.
Position Held During the Process
Once an application is active and in good standing, the position cannot be reassigned to another applicant. No one can take the territory while the applicant is actively moving through the onboarding process. For City Captain applications, the city is held for the pastoral council as the contracting entity.
Suspension Before Reassignment
If an applicant fails to complete the process or becomes ineligible, their position is suspended — not immediately reassigned. RBJ holds the territory in suspension until there is full clarity that the initial applicant is ineligible or no longer interested. Only then is the position made available again.
Once Taken, a Position Cannot Be Reassigned
A fully executed position — one where the contract has been signed and the investment completed — cannot be reassigned under any circumstance. That territory belongs to its owner for the life of the agreement.
This is why timing matters. Two applicants can want the same city. The one who submits first holds the timestamp. The one who waits may find the position suspended or taken.
How Authority Works in RBJ
RBJ operates on a structured chain of authority — Zone Coordinators hire and train District Captains across their zone, State Sponsors direct District Captains within their claimed counties, and District Captains direct City Captains. Each position carries real operational control over the level below it. However, positions are attainable at any level before the position above is filled — and those who secure their spot early are grandfathered from certain (not all) controls of whoever later fills in above them. The earlier you move, the more protected your position.
Grandfather Protection
If you secure a position before the level above yours is filled in your territory, your original territory rights, revenue structure, and operational terms are protected. A later arrival above you cannot override what was already agreed — only certain administrative controls apply.
The RBJ Standard
Every Partnership Is a Championship Team Waiting for the Season to Begin.
RBJ and the applicant take the time and gather the information needed to make a sound decision about this mutual enterprise. At RBJ we focus on teamwork. We don't need team members who are constantly honoring their right to disagree. All members of every team are on the same page, in the same mindset, and focused on honoring our agreement to persevere through all adversity — being faithful and mindful of how important the little things are. This makes all our teams champions.
Find Your Level
Which position interests you?
Select a role to learn what it involves — authority, territory, investment, and earning potential. Then apply when you're ready.
Onboarding Documents
Tax Forms
Complete and sign your required IRS tax forms online. Both forms are fillable, include a signature pad, and can be downloaded or printed as a PDF when finished.
Form W-9
Request for Taxpayer Identification Number
Required for all independent contractors. Provides your TIN (SSN or EIN) to Rollback Jack for tax reporting purposes.
- Fillable online form
- Draw-to-sign signature pad
- Download or print as PDF
Form W-2
Wage and Tax Statement
Required for W-2 employees. Reports annual wages paid and taxes withheld for federal and state income tax filing.
- All IRS boxes included
- Draw-to-sign signature pad
- Download or print as PDF
These forms are for internal onboarding use only. For official IRS submissions, consult a licensed tax professional.
What a Day Looks Like
A Day's Work — By Position
Every RBJ workday follows the same disciplined structure. Arrive on time, suit up, execute, and close out clean. Here's exactly what that looks like for each field position.
Arrive & Suit Up
- Arrive at designated staging area or assigned territory block
- Put on full RBJ Sales Rep uniform — polo, cap, and name badge
- Verify phone is charged and CRM app is open
- Review today's assigned route and door count target
- Confirm any follow-up appointments from prior day
Safety & Readiness Check
- Confirm you have your RBJ ID badge and printed materials
- Review de-escalation sequence: stay calm, don't argue, thank and exit
- Check weather — adjust approach for heat, rain, or cold
- Set daily door target (minimum 40 doors)
- Confirm emergency contact is logged in your phone
Task 1 — Morning Canvass Block
- Work assigned residential block — door to door, no skipping
- Deliver RBJ pitch: rollback service, bin washing, pricing, sign-up
- Log every door: answered, not home, not interested, signed up
- Collect signed service agreements or digital confirmations
- Do not linger — 2–3 minutes per door maximum
Break 1
- 15-minute break — hydrate, eat a snack, rest your feet
- Review morning log — how many doors, how many sign-ups
- Text or call your City Captain with a mid-morning update
- Adjust afternoon route if morning block was fully covered
Task 2 — Follow-Up & Referral Block
- Return to any 'call back later' doors from the morning
- Ask signed customers for neighbor referrals — name and address
- Drop RBJ door hangers on unanswered homes
- Confirm service start dates with new sign-ups
- Log all referrals into CRM before moving on
Lunch
- 30-minute lunch break — off your feet, away from the route
- Do not conduct sales during lunch
- Review afternoon target block on your map
- Respond to any City Captain messages or schedule changes
Task 3 — Afternoon Canvass Block
- Work second assigned block — fresh territory, no repeats
- Prioritize any referral addresses collected in the morning
- Push for daily sign-up target — minimum 3 new accounts per day
- Collect payment method or schedule billing setup for new accounts
- Complete all paperwork before leaving the field
Break 2
- 15-minute break — final hydration and energy check
- Review total sign-ups for the day against your target
- Prepare close-out summary for City Captain
De-Escalation Sequence Check
- Review any difficult interactions from the day — log them
- Confirm no unresolved disputes or complaints were left open
- If a resident was hostile: confirm you exited calmly and did not engage
- Report any safety concerns to City Captain before leaving the field
- Confirm no RBJ materials were left at hostile or declined addresses
Close Out & Head Home
- Submit daily log to City Captain: doors knocked, sign-ups, referrals
- Return any unused printed materials to your kit bag
- Confirm tomorrow's route assignment with City Captain
- Clock out and head home — do not conduct sales after close-out
Arrive & Suit Up
- Arrive at the RBJ truck staging location
- Put on full Jack 1 uniform — jacket, cap, gloves, and steel-toe boots
- Inspect the truck: water tank level, pressure washer function, hose connections
- Review today's service route — addresses, bin counts, and quadrant order
- Confirm Jack 2 is present and ready before departing
Safety & Equipment Check
- Walk the truck: check tires, lights, water tank seal, and hose fittings
- Confirm pressure washer reaches 200 degrees — do not depart below temp
- Verify PPE is on: gloves, eye protection, non-slip boots
- Review de-escalation sequence: if a resident is upset, stop work, listen, do not argue, call City Captain
- Confirm emergency contact and City Captain number are saved in your phone
Task 1 — First Service Block
- Drive to first address on the route
- Jack 2 rolls bins to the truck — Jack 1 operates the pressure washer
- Clean each bin to 200-degree standard — inside, outside, lid
- Return bins to curb or designated placement after cleaning
- Log each completed address in the service app before moving on
Break 1
- 15-minute break — engine off, hydrate, rest
- Check water tank level — refill if below 25%
- Review mid-morning progress against route target
- Check in with City Captain via text or call
Task 2 — Mid-Route Service Block
- Continue route — maintain pace of 8–12 bins per hour
- Direct Jack 2 on bin placement and sequencing
- Monitor water temperature — maintain 200-degree standard throughout
- Note any damaged bins, inaccessible addresses, or resident complaints
- Do not skip addresses — log any skips with reason
Lunch
- 30-minute lunch — engine off, away from the truck
- Do not service bins during lunch
- Refill water tank if needed during this window
- Review afternoon route segment with Jack 2
Task 3 — Afternoon Service Block
- Complete remaining route addresses
- Maintain 200-degree cleaning standard — no shortcuts on final block
- Collect any service feedback from residents if approached
- Ensure Jack 2 completes all assigned rollback tasks before close
- Log final address completions before leaving the last stop
Break 2
- 15-minute break — final hydration before close-out
- Confirm all route addresses are logged as complete or skipped
- Prepare close-out report for City Captain
De-Escalation Sequence Check
- Review any resident interactions or complaints from the day
- Confirm all complaints were handled calmly — no arguments, no raised voices
- Log any unresolved issues for City Captain follow-up
- Confirm Jack 2 had no safety incidents or altercations
- Report any property damage, access issues, or hostile encounters before leaving
Truck Close-Out & Head Home
- Drain and flush the pressure washer system
- Coil and secure all hoses — no loose equipment in the truck bed
- Return truck to staging location — do not park at personal address
- Submit daily route completion report to City Captain
- Clock out and head home
Arrive & Suit Up
- Arrive at the RBJ truck staging location — do not be late
- Put on full Jack 2 uniform — jacket, cap, gloves, and steel-toe boots
- Report to Jack 1 for the day's route briefing
- Confirm you understand today's bin count and quadrant assignments
- Verify your rollback cart and tools are loaded and secured
Safety & Readiness Check
- Confirm PPE is on: gloves, eye protection, non-slip boots
- Review de-escalation sequence: if a resident approaches, stay calm, do not engage in argument, defer to Jack 1
- Check your body — if you are injured or unwell, report to Jack 1 before the route begins
- Confirm you know the emergency contact and City Captain number
- Do not operate the pressure washer — that is Jack 1's responsibility
Task 1 — First Rollback Block
- At each address: retrieve bins from curb or designated spot
- Roll bins to the truck for Jack 1 to clean
- After cleaning: return bins to the correct placement — lid facing street
- Do not leave bins in the road or blocking driveways
- Log each completed address in the service app or confirm with Jack 1
Break 1
- 15-minute break — hydrate, rest your legs
- Check in with Jack 1 on mid-morning progress
- Report any access issues or resident interactions from the morning
Task 2 — Mid-Route Rollback Block
- Continue rollback duties — maintain pace set by Jack 1
- Stay ahead of the truck — have the next bin ready before Jack 1 finishes the current one
- Do not rush bin placement — correct placement matters
- Report any damaged, missing, or inaccessible bins to Jack 1 immediately
- Do not skip addresses without Jack 1's direction
Lunch
- 30-minute lunch — off your feet, away from the route
- Do not perform rollback duties during lunch
- Review afternoon quadrant assignments with Jack 1
- Hydrate and eat — afternoon blocks are physically demanding
Task 3 — Afternoon Rollback Block
- Complete all remaining rollback addresses on the route
- Maintain bin placement standard — no shortcuts on final block
- Assist Jack 1 with any heavy or oversized bins
- Confirm all bins are returned before the truck moves to the next address
- Log final completions or report skips to Jack 1 before close
Break 2
- 15-minute break — final rest before close-out
- Confirm all your assigned addresses are complete
- Report any outstanding issues to Jack 1
De-Escalation Sequence Check
- Review any resident interactions from the day — report all of them to Jack 1
- Confirm you did not engage in any argument or confrontation
- If a resident was hostile: confirm you stepped back and deferred to Jack 1
- Report any physical safety concerns — slips, strains, or near-misses
- Confirm no bins were left in unsafe positions at any address
Close Out & Head Home
- Secure all rollback equipment in the truck
- Confirm with Jack 1 that the route is fully logged
- Return to staging location with the truck
- Clock out with Jack 1 present — do not self-report without confirmation
- Head home — rest up for tomorrow's route
Live Territory Status
Positions Are Filling Now
Every state, county, and zone below reflects the real RBJ territory map. Grayed-out territories have been secured. Click any state to see its county availability.
Zones
— 8 of 8 openStates & Counties
— click any state to view county availabilityCounty Overview
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Total Counties
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Open Counties
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Taken Counties
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Accrual / mo
Payment Portal Now Live
Territory purchases are processed securely through the RBJ payment portal. Submit your application to lock your timestamp and claim your territory — spots are filled on a first-come, first-served basis.
All calls are recorded. Confidentiality terms apply.
"This call is being recorded and may be retained as a record of all business relations between the parties. By continuing this conversation, you acknowledge and consent to this recording and agree that all information disclosed during this call — including but not limited to business processes, operational methods, territory structures, pricing, and proprietary systems — is confidential and the exclusive property of Rollback Jack. You agree not to disclose, reproduce, or use such information to support, develop, or encourage any competing enterprise. If you do not consent to these terms, please end the call now."
All telephone conversations with Rollback Jack are recorded and retained as evidence of business relations. By continuing any call with Rollback Jack, the caller agrees to the following binding terms:
Confidentiality & Non-Compete Terms — Effective Upon Continued Participation in This Call
Recording Consent
This call is recorded. Continued participation constitutes express consent to recording and retention of the conversation as a business record.
Confidentiality of Disclosed Information
All information shared during this call — including operational processes, territory structures, pricing models, onboarding methods, technology systems, and business strategies — is proprietary and confidential. The caller agrees not to disclose any such information to any third party, individual, or organization without the prior consent of Rollback Jack, LLC.
Prohibition on Competitive Use
The caller expressly agrees that no information obtained during this call may be used, directly or indirectly, to create, support, fund, advise, or encourage any business, product, service, or enterprise that competes with Rollback Jack's trash bin washing or rollback services, territory model, or any related operations.
No Unlawful Sharing
The unauthorized sharing, reproduction, or transmission of any information disclosed during this call — whether to a competitor, investor, media outlet, or any other party — is strictly prohibited and may constitute a violation of applicable trade secret and unfair competition laws.
Binding Agreement
These terms are binding upon the caller from the moment they choose to continue this call after hearing this notice. No written signature is required. Continued participation constitutes full acceptance.
If you do not agree to these terms, end the call immediately. Do not proceed with any discussion of Rollback Jack's business, processes, or opportunities.
Start Your Application
Fill out the form below and our onboarding team will be in touch within 48 hours. City Captain applications are submitted on behalf of the pastoral council.
Already have an existing application?
Pick up exactly where you left off.
Nonrefundable Application Fee
$1
A $1 nonrefundable fee is required to submit your RBJ application and secure your territory spot. This fee is not a deposit — it is a one-time processing charge that confirms your intent and is nonrefundable under all circumstances.
What this fee covers
Secure payment via SwipeSimple — opens in a new tab. Return here once complete.
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Questions? Call us at (704) 727-4007